![]() ![]() ![]() Sometimes since the account is paid, they are willing to "let it go", per se. You can turn to us for dedicated customer care, or use our online tools to conveniently access, manage and keep track of your account. Perhaps even try GW technique with them if you get nowhere on the phone. You need to speak to higher-ups with the CA and beg/plead to remove it. Get the answers you need fast by choosing a topic from our list of most frequently asked questions. It also cannot hurt to work your way up the chain (supervisor/manager/etc), but when it comes to PFD or any deletion of a CA, and unless it is their explicit policy, I find frontline CSRs fairly useless. Unfortunately, since they did not agree to PFD and you paid it, there is little recourse at this point to remove it.Īs mentioned abive, I would definitely attempt GW technique with Comenity. What are my options? This whole thing is new to me. I plan on getting a mortgage soon and fear this may hinder my chances. I attempted to do a PFD (the collection company said they don't do it). Here are some of Comenity Bank’s other affiliates: 6 With rights to more than 145 credit cards, Comenity Bank partners with retailers in a wide range of industries. The collection was sold to Dynamic Recovery Services, I recently paid collection in full BUT its still listed on my credit report. I was let go from my job and the account eneded up going to collections.I opened an account in 2018 with Victoria Secret which is owned by Comenity Bank. Our store credit card comes with benefits for all members.
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